Shipping & Returns

Returns Policy

Birch is RETURN FOR STORE CREDIT ONLY.  We will exchange for size or issue store credit for items returned unworn, with tags in place and original receipt within 10 days of purchase. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Return shipping cost is the responsibility of the customer.


We can ship to any address in the United States. For you convenience, we charge a flat rate of $10 per item. Jewelry and scarves ship free.

All items will ship on Monday and Wednesday each week using ground shipping.

Our brick & mortar store is currently closed due to COVID-19, but we're pleased to offer curbside pickup, limited local deliveries within the seacoast area, and flat-rate shipping nation-wide. We ship every Monday and Wednesday. Thank you for your support during this unprecedented time!